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Outbound Call Center Services
Outbound Call Center Services
An effective outbound call center services must bring soaring results to a business by acquiring trust of large customer base. A virtuous call handling services must be driven by powerful tools, training and sound knowledge of when and when not to use scripts.
Why ESSDEL’s Outbound Call Center Outsourcing Services?
Sophisticated Tools
Fully integrated communication, monitoring and reporting tools to take call handling services to the next level.
Work Infrastructure
Skilled Outbound call center outsourcing team to deliver seamless, strategic and sound customer services.
Competitive Pricing
Experience in serving top clients from all across the globe. Impressive & competitive pricing structure depending upon the project intensity.
Dedicated Staff
One dedicated manager per project works as a bridge between the call handling service executives and business.
Multichannel Support
Effortless transferable phone calls to any channel, such as, landline, desktop, cell phone or other voice communication tool.
Quality Assurance
Not limited to script. Team of creatives to step outside the traditional practice to start animated conversation with the customer.
We Offer a Wide
Variety of Outbound Call Center Services
Service Satisfaction Follow-ups
Outsourcing service satisfaction follow-ups service to us, will enhance the effectiveness of your marketing activities and strengthen your brand value. The Service Satisfaction follow-up service is crucial for building strong customer relationships and driving more sales in the future. We make sure to create a follow-up or to stay-in-touch with your existing customers after purchase, to retain them for a long run and keeping away from losing them to your competitors.. Ourexecutives are expert in soft skill techniques which will help to nurture long-term relationships with your business clients.
Customer Loyalty Programs
Outsourcing Customer Loyalty Program services help your business to stay ahead in the competitive shopping sector and it is a beneficial idea to retain customers than attracting new customers. Our specialized team helps you boost the profits and make your customer feel enriched by personalization schemes to experience a high priority.
Customer Satisfaction Surveys
Improving customer experience, businesses need to conduct customer satisfaction surveys in order to understand the feedback, the changing demands, and customer behavior. We offer customer satisfaction survey services where our executives call up the customers from the existing database.
Appointment Setting Services
While the sales team of your organization is engaged in converting leads and preparing presentations, our appointment setting services save you time and efforts to focus on core essential tasks and cuts down on your additional human resource expenditure. Our appointment setting services flawlessly take care of your extended requirements.
Tele Surveys
Our teleservices are targeted to let the organizations focus on their core businesses yet provide responsive customer service solutions. It ultimately helps you to improve overall business performance. We have highly trained specialized teams with proficiency in English and local languages.
Welcome Call
The welcome call services we provide brings higher customer satisfaction levels, lower customer attrition, Information capture, self-service promotion, etc. Our team of expert outbound callers lets your business upscale and increase your customer’s satisfaction levels. Sales Verification Our sales verification team consists of highly experienced and dedicated executives provide customers with the accuracy and security that is expected when making online purchases, in-store purchase or B2B purchases. We provide the most secure and recognized form of sales verification.
Product and Service Promotion
Our product and service promotion services assure adding momentum in adding new clients to your already existing customer base by spreading awareness and increasing interest in your new product/service. We provide solution-based approach while carrying out the marketing campaigns through telecalling. Our team works to maintain consistency between the product messages and the promotion strategies.
Information Gathering
We understand your concern about Information gathering for your business development. The process of Information gathering can be a time-consuming process. It includes wide research, skills to relate to the prospect, recap and revisit, and then reel in the deal. We help you to continuously gain new information to help build more meaningful relationships and go deeper into each of your accounts.
Market Research & Surveys
We strive to provide the most precise and effective market research and surveys that help you to escalate the business planning ahead of our competitors. Our team of experts and trained professionals conduct the market research surveys across different platforms and by targeting respondents according to market demographics and other relevant factors.
UI/UX Design
Build the product you need on time with an experienced team that uses a clear and effective design.
Dedicated Team
Over the past decade, our customers succeeded by leveraging Intellectsoft’s process of building, motivating.
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